QuickBooks Error OL-222 | 3 effective solutions to resolve

QuickBooks Error OL-222 arises when users import their company files. Through this blog, we will discuss how to get rid of this most typical issue.

QuickBooks Error OL-222 is a confusing technical error in QB that appears when you import your company file. QuickBooks is one of the most picked accounting software, as it provides so much to the business owners and accountants for productive management of their business accounting.

Nevertheless, it doesn’t completely miss the technical problems, and you can face some errors every once in a while. QB Error OL-222 is the error you may encounter while using online banking in QB.

What do you understand by QuickBooks Error Code OL-222?

When QB Error OL-222 appears, an error message will show up on the screen, which says, “QuickBooks was not able to complete your request. Please contact your financial institution, (OL-222).”

This error means QB is not getting the accurate answer from your financial institution’s website, as there is an involvement of a scan error. The error occurs when the file you wish to import includes unsupported characters.

Basic reasons behind this error OL-222

The primary reasons that activate QuickBooks error OL-222 are mentioned below:

• You might receive a scan error in the server response.
• The .QBW file may include the unsupported characters that specify OFX (Open Finance Exchange Standards).
• One of the reasons can be uneven formatting.

Troubleshoot QuickBooks Error code OL-222 effectively 

After knowing the reason behind this error OL-222, you can now effectively resolve it. Follow the steps accordingly:

STEP 1: Rectify formatting problems through .QBW file

1. First of all, open the QuickBooks company file (.QBW).
2. Now, go to the drop-down and select edit.
3. Next, open the file in any of your preferable text editors. 
4. The editor uses the find option to locate and amp text and remove the invalid text from the text.
5. From the file menu, click on save.
6. Shut the edited file and open it in the QB.

STEP 2: Upgrade QuickBooks to the latest version

1. If there is a new QB upgrade available, then upgrade your accounting software.
2. Create a backup for your company file.
3. Try again to import .QBW file from the bank’s website.

STEP 3: Download the FIDIR.txt file again

1. Before starting, close the QuickBooks desktop app.
2. From the FIDIR.txt page, copy the entire text.
3. After that, you need to create a new file and paste the text you copied before.
4. Now, save the file where you can locate it effortlessly with the name FIDIR.txt.
5. Remove the old FIDIR.txt.

FIDIR no. 1

1. Press option key from your keyboard.
2. Go to the find menu, click on GO>Library.
3. Now, open the user's library folder and then browse the downloaded folder (Application Support/com.intuit.QuickBooks20XX/Downloads).
4. Delete FIDIR.txt.

Also Read: What is OL-393 QuickBooks Error

FIDIR no. 2

1. Go to the top menu bar. Select GO>Applications.
2. Now, press the control key and then click on QuickBooks 20XX.
3. Choose Show Package Contents from the contextual menu.
4. Open the resource folder.
5. Again delete FIDIR.txt

Note: Don’t forget to copy and paste the FIDIr.txt into the download and resources folder. Import the .QBW file executing the same steps.

Conclusion

We hope that the procedure to resolve QuickBooks Error ol-222 with Chase Bank came in help. Despite that, if the error still occurs while importing company files, speak to our QuickBooks ProAdvisors by dialing our +1(XXX) XXX-XXXX.